bj99 Terms and Conditions

Welcome to bj99. These Terms and Conditions ("Terms") apply to all users of the bj99 platform, including the website at bj99.pro and the bj99 mobile application. By accessing or using bj99 in any way — browsing, registering, depositing, or playing — you agree to be bound by these Terms in full.

bj99 is an online gaming platform operated for players in Bangladesh. The platform offers a range of games including Baccarat, Aladdin, Mines Grand, Limbo, Super Wheel, Go Goal Bingo, Arcade, and other titles. All games are available in Bangladeshi Taka (BDT) and are accessible via bKash and Nagad payment methods.

These Terms should be read alongside the bj99 Privacy Policy and the Responsible Gaming policy, both of which form part of the overall agreement between you and bj99.

To register and use bj99, you must meet all of the following eligibility requirements:

• You must be at least 18 years of age at the time of registration.
• You must be legally permitted to participate in online gaming under the laws applicable to you.
• You must not be a resident of any jurisdiction where online gaming is explicitly prohibited.
• You must not be acting on behalf of another person when registering or playing on bj99.
• You must not be a current employee, contractor, or close family member of a bj99 employee.

bj99 reserves the right to request proof of age and identity at any time. If you cannot provide satisfactory verification, bj99 may suspend or permanently close your account. Any winnings accumulated during a period of unverified eligibility may be voided.

Each person may hold only one bj99 account. Creating multiple accounts — whether under the same name, different names, or using different payment methods — is strictly prohibited and will result in all associated accounts being closed and balances forfeited.

When registering on bj99, you agree to:

• Provide accurate, complete, and truthful information during registration.
• Keep your account details, including your password, confidential and secure.
• Notify bj99 immediately if you suspect unauthorised access to your account.
• Update your account information promptly if any details change.

bj99 is not responsible for any losses resulting from unauthorised access to your account where you have failed to keep your login credentials secure. You are responsible for all activity that occurs under your bj99 account.

bj99 accepts deposits in Bangladeshi Taka (BDT) via bKash and Nagad. All transactions on bj99 are processed in BDT. There is no currency conversion required, and bj99 does not charge fees on standard deposits.

Key deposit rules on bj99:

• The minimum deposit amount is ৳10.
• Deposits are credited to your bj99 account within minutes of a successful transaction.
• You may only deposit funds from a payment account registered in your own name.
• bj99 does not accept deposits from third parties or shared payment accounts.
• bj99 reserves the right to request proof of payment method ownership at any time.

If a deposit is not credited within a reasonable time, contact bj99 support with your transaction reference number. Do not attempt to deposit again before the issue is resolved, as this may result in duplicate charges.

Withdrawal requests on bj99 are processed to the same payment method used for your most recent deposit. bj99 does not send withdrawals to third-party accounts or payment methods not registered in your name.

• Withdrawal requests are typically processed within the same business day.
• bj99 may require identity verification before processing a withdrawal, particularly for first-time withdrawals or large amounts.
• Bonus funds are subject to wagering requirements before they can be withdrawn. See Section 6 for details.
• bj99 reserves the right to delay a withdrawal if fraud or a terms violation is suspected, pending investigation.
• Withdrawals to bKash and Nagad are subject to the processing times of those networks.

bj99 offers bonuses and promotions to both new and existing players from time to time. All bonuses are subject to specific terms that will be communicated at the time the bonus is offered. The following general rules apply to all bj99 bonuses:

• Bonuses must be wagered a minimum number of times (the wagering requirement) before any associated winnings can be withdrawn. The specific wagering requirement will be stated in the bonus offer.
• Only one bonus may be active on a bj99 account at a time unless explicitly stated otherwise.
• Bonuses are non-transferable and have no cash value until wagering requirements are met.
• bj99 reserves the right to withdraw a bonus offer at any time before it has been claimed.
• Attempting to exploit bonuses through multiple accounts, coordinated play, or other abusive methods will result in forfeiture of the bonus and any associated winnings, and may result in account closure.
• Bonuses expire if not used within the timeframe stated in the offer. Expired bonuses cannot be reinstated.

bj99 takes bonus abuse seriously. If the platform detects patterns consistent with bonus exploitation — such as low-risk hedging strategies designed purely to clear wagering requirements — bj99 reserves the right to void the bonus and any winnings derived from it.

All games available on bj99 — including Baccarat, Aladdin, Mines Grand, Limbo, Super Wheel, Go Goal Bingo, and Arcade — operate using certified random number generator (RNG) technology. Game outcomes are determined entirely by the RNG and cannot be influenced by bj99 or by players.

Each game on bj99 has its own set of rules, which are accessible within the game interface. It is your responsibility to understand the rules of any game before placing a bet. bj99 is not responsible for losses resulting from a player's misunderstanding of game rules.

• All bets placed on bj99 are final once confirmed. Bets cannot be cancelled or reversed after confirmation.
• In the event of a technical error during a game round, bj99 reserves the right to void the affected round and return stakes to players.
• If a game result is displayed incorrectly due to a software error, the correct result as recorded in bj99's server logs will be used to settle the bet.
• bj99 publishes Return to Player (RTP) figures for all games. These figures represent long-term statistical averages and do not guarantee individual session outcomes.

The following actions are strictly prohibited on bj99 and will result in immediate account suspension, permanent closure, and forfeiture of all balances:

• Using automated software, bots, scripts, or any other tools to interact with bj99 games or systems.
• Colluding with other players to gain an unfair advantage in any game.
• Attempting to hack, reverse-engineer, or otherwise interfere with the bj99 platform or its underlying systems.
• Providing false information during registration or identity verification.
• Using stolen, fraudulent, or unauthorised payment methods to deposit funds.
• Engaging in money laundering or any other illegal financial activity through bj99.
• Creating multiple accounts to exploit bonuses or circumvent account restrictions.
• Threatening, harassing, or abusing bj99 staff or other players.

bj99 cooperates fully with law enforcement authorities. Any activity on the platform that is suspected to be illegal will be reported to the relevant authorities, and all associated account information will be provided as required by law.

bj99 is committed to promoting responsible gaming. The platform provides a range of tools to help players stay in control of their gaming activity. These tools are available to all registered bj99 players and can be accessed through your account settings or by contacting support.

• Deposit Limits — Set daily, weekly, or monthly limits on how much you can deposit into your bj99 account.
• Session Reminders — Receive notifications after a set period of continuous play.
• Self-Exclusion — Temporarily or permanently exclude yourself from bj99. Self-exclusion requests are processed within 24 hours.
• Reality Checks — Periodic on-screen reminders showing how long you have been playing and your net session result.

If you believe your gambling is becoming a problem, bj99 strongly encourages you to use the self-exclusion tool and seek support. For more information, visit the bj99 Responsible Gaming page.

bj99 collects and processes personal data in accordance with its Privacy Policy. By registering on bj99, you consent to the collection and use of your personal data as described in the Privacy Policy.

bj99 uses your data to operate your account, process transactions, verify your identity, prevent fraud, and comply with legal obligations. bj99 does not sell your personal data to third parties for marketing purposes.

bj99 may share your data with payment processors, identity verification services, and regulatory authorities where required. All third-party data processors used by bj99 are bound by appropriate data protection agreements.

All content on the bj99 platform — including but not limited to the bj99 logo, game graphics, interface design, text, and software — is the intellectual property of bj99 or its licensors. You may not copy, reproduce, distribute, or create derivative works from any bj99 content without prior written permission.

You are granted a limited, non-exclusive, non-transferable licence to access and use the bj99 platform for personal, non-commercial gaming purposes only. This licence does not include the right to scrape, crawl, or systematically extract data from the bj99 platform.

bj99 provides the platform on an "as is" basis. While bj99 makes every effort to ensure the platform is available and functioning correctly at all times, bj99 does not guarantee uninterrupted access or error-free operation.

• bj99 is not liable for losses caused by platform downtime, technical errors, or internet connectivity issues beyond its reasonable control.
• bj99 is not liable for any indirect, consequential, or incidental losses arising from your use of the platform.
• bj99's total liability to you in connection with any single incident shall not exceed the amount you deposited in the 30 days preceding the incident.

Nothing in these Terms limits bj99's liability for fraud, gross negligence, or any other liability that cannot be excluded by law.

bj99 reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the "Last updated" date at the top of this page will be revised. For significant changes, bj99 will notify registered players via email or an in-platform notification.

Your continued use of bj99 after any changes to these Terms constitutes your acceptance of the revised Terms. If you do not agree with the updated Terms, you must stop using bj99 and may request account closure by contacting support.

If you have any questions about these Terms and Conditions, or if you need to raise a complaint or dispute, please contact the bj99 support team:

• Email: [email protected]
• Live Chat: Available 24/7 inside the bj99 platform after logging in.

bj99 aims to respond to all support queries within 2 hours. Formal complaints will be acknowledged within 24 hours and resolved within 5 business days wherever possible.